Some frequently asked questions
Where are you located? When are you open?
We are located at 291 Bryant Street in the Elmwood Village, Buffalo, NY. We offer pickup and local delivery (within 12 miles).
Shop hours are typically Thursday to Saturday 10am to 5pm. Hours may vary due to our Event schedule. For our most up-to-date information including Shop hours visit our Google listing.
When and where do you deliver?
We offer deliveries Monday through Saturday with a 2-day lead. We may be able to fill requests for next-day delivery by calling the Shop at (716) 220-7257. We do not offer same-day delivery.
We offer local delivery within a 12-mile radius of our Shop location.
Do you do same-day pickup and delivery?
Unfortunately, we do not offer same-date orders.
Our online catalog requires a 2-day lead time for pre-orders. Please place your order by the end of Wednesday for Friday morning pickup, for example.
We may be able to accommodate rush orders on a case-by-case basis. Please leave us a message at 716-220-7257.
Do you use floral foam?
Absolutely not!
We do not use OASIS® floral foam products as they are plastics that degrade into microplastics, which in turn pollutes the environment and our bodies.
Instead, we opt for compostable or reusable methods like chicken wire, Oshun Pouch®, Agra-Wool, or just water.
We are the only florist in Buffalo that abstains from use of floral foam.
Do you offer artificial flower arrangements? row
We do not offer faux flowers in our store. We specialize in fresh, handcrafted floral arrangements.
What is your contact info?
Leave us a message at (716) 220-7257 and we'll get back to you as soon as possible or email Sloan at sloan@botanflowers.com.
Do you offer donations?
Currently, we do not offer donations based on individual requests.
However, we have made charitable contributions to local causes such as Buffalo Women Services, Clean Air Coalition of WNY, Gay and Lesbian Youth Services WNY, Justice for Migrant Families WNY, The Buffalo Institute of Contemporary Art, and more.